City Banner

Customer Service Administrator

Mulgrave VIC 3170, Australia Req #601
Tuesday, 2 February 2021
City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners - Goodstart


This role offers excellent prospects for a driven professional to further enhance their negotiation and communication skills whilst supporting the FM Operations team with all activities relating to the general administration duties and requirements.

Reporting to the National Recoveries Manager your key responsibilities will include:

  • Accurate data entry and system management providing stakeholders with timely and thorough reports

  • Preparation of notifications, quotes and invoice request documents for recoverables

  • Effectively communicate with landlords to drive successful quotations

  • Proactively assist in reviewing/resolving recoverables differences i.e. 3rd party damage incurred costs

  • Liaise with multiple departments and stakeholders – City operations, finance departments, contractors in respect recoverables rights and obligations

  • Support the City management team with ad hoc requests

To be considered for this role you will have / be:

  • Cert III / IV in Business – Highly regarded

  • Strong IT skills in Database and systems management

  • Intermediate/Advanced Excel & MS Office – Essential

  • Demonstrate superior organisational skills and ability to manage a range of tasks

  • Proactive communicator

  • Technical administration skills – Preferred

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.  

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.   

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

Other details

  • Pay Type Hourly
  • Mulgrave VIC 3170, Australia